Working with Us
First contact
Visit on-site – After we meet, we will discuss any idea you may have about the project, talk about your budget as well as the time the job will take. Relying on our technical knowledge and experience, we will be able to give you a few ideas on how you could make life easier, fun and convenient with the home automation technology. We will visit each and every room in your home together with you, trying to figure out what needs to be done in each room.
Equipment specification – We utilize our best equipment available to us and that is within your budget. We will then put together a product portfolio, together with a detailed quotation and full specifications for you to approve.
Design
Full system design – After paying the deposit, we will then overlay all the equipment positions onto your architectural plans, which will enable us to produce all the required designs for cabinetry
Cable schematics – the wiring schematics on your architectural plan are drawn, where for every cable that needs to be run, we produce a cable schedule. All this is done by a professional electrician who is brought to the site to deal with all the wiring tasks.
Cable schematics – the wiring schematics on your architectural plan are drawn, where for every cable that needs to be run, we produce a cable schedule. All this is done by a professional electrician who is brought to the site to deal with all the wiring tasks.
Project management
On-site meetings – we will have a highly experienced and competent project manager who will coordinate every aspect of the project. He/she will supervise all the professionals on the site. The manager will keep you informed on the project’s progress throughout and will be able to resolve any issues that may come up.
Installation
Wiring – All the wiring done on your property is either done by our skilled electrician or your own – and that’s after some thorough discussions on the matter. As for the materials to be used, they are pre-configured and tested before they are brought to the site.
Cable installation – once we are done with plastering, we will terminate all the cables and then attach all the required connectors as we plan for the equipment installation.
Equipment installation – all the equipment is installed by non-other than our experienced and highly trained specialist engineers.
Configuration
We program each and every equipment off-site and are tested on the site. We then set-up everything by use of professional apparatus, which enables us to guarantee the best possible performance and reliability. After that, we will take you through the entire system, room by room, showing you how everything works, and also showing you the original functionality of the system. As we want everything to be perfect, we will let you enjoy the system for a few weeks and we will then come back to inspect everything and also see if there is anything that needs changing or adjusting based on your preferences.
Continuous support
We will give you an easy-to-understand manual which details how everything works as well as the service contract and warranties details. We offer various service contract levels, with varying response times when it comes to the critical systems, like lighting, as well as non-critical systems, like home entertainment. And as a part of our continuous support, we will leave you to enjoy everything but will for sure be visiting to inspect the whole systems.